Shipping Policy

Shipping Policy

  • Shipping Method: JapanPost Airmail (Small Packet)
  • International Shipping Destinations: South Korea only
  • Items will be shipped from Japan.
  • All orders will be processed within 1 to 3 business days. Orders will only be shipped on business days (Monday to Friday), excluding holidays.
  • Items will be delivered within 5 to 10 days after shipment.
  • Items cannot be delivered to PO boxes.

Refund Policy

Return/Refund Policy

  • We will only accept returns for items in new and unopened condition 10 days after the item's arrival.
  • Please inform us of your return request via email.
  • The return shipping cost will be covered by the customer.
  • After the item is returned to our company, we will check if the item is in new and unopened condition. If it is not, the item will be returned to the customer. The shipping costs will be covered by the customer.
  • If the customer refuses to accept the item, the item will not be resent and a refund will not be provided.

Cancellation / Return / Exchange Policy

Cancellation/Exchange Policy

  • In general, order cancellations are not accepted.
  • If an order was made by accident, please contact us via email.
Ottiya